Summary of Cogniti Empirical studies

Educator-designed generative AI agents in education: A synthesis of empirical Cogniti AI evidence

Overview The emerging literature on educator-designed generative AI agents suggests considerable potential to extend learning support, facilitate active learning, and provide personalised feedback at scale. However, findings across the reviewed studies indicate that educational effectiveness depends less on the availability or technical sophistication of AI agents than on their pedagogical design and integration into learning activities. Although several studies report promising learning outcomes, the evidence remains uneven, with important tensions between pedagogical intentions and student behaviour.

1. Extending access to learning support

One of the most consistently demonstrated benefits of educational AI agents is their capacity to provide immediate, discipline-specific support beyond conventional teaching hours. Studies by Camacho et al. (2026) and Mathews et al. (2025) found substantial out-of-hours usage, particularly around assessment deadlines. In nursing education, Mathews et al. reported that approximately 81% of chatbot interactions occurred outside standard daytime teaching hours. Similarly, Elliott et al. (2026) found that students valued the accessibility and non-judgemental nature of AI support, particularly when hesitant to approach teaching staff.

These findings suggest that AI agents can address temporal and interpersonal barriers to help-seeking, potentially improving access for students with competing commitments or limited opportunities for face-to-face support. Nevertheless, increased access should not be conflated with improved learning. Elliott et al. reported statistically significant improvements in perceived learning and success (both p = .04), but no significant changes in overall engagement or wellbeing. Furthermore, the out-of-hours support model primarily demonstrates the availability and uptake of assistance, rather than its independent educational effectiveness.

2. Pedagogical scaffolding: The tension between intended and actual use

Socratic questioning and scaffolded dialogue feature prominently across the studies, reflecting a deliberate attempt to position AI as a facilitator of learning rather than an answer-generation tool. Positive outcomes were reported in reflective writing (Chanane & Kuo, 2025), disciplinary reasoning (Liang, 2025), and mathematics support (Camacho et al., 2026). These studies suggest that appropriately configured agents can encourage explanation, reflection, and iterative reasoning.

However, evidence concerning students’ willingness to engage with such scaffolding is contradictory. In an analysis of 12,650 messages, Kobler et al. (2026) found that solution-seeking dominated 66.5% of conversations with pedagogically constrained agents, increasing to 92% with unrestricted AI. Students frequently ignored or attempted to circumvent Socratic guidance. Similarly, MacKay et al. (2025) documented students attempting to extract direct answers and becoming frustrated with repetitive questioning.

In contrast, Camacho et al. (2026) reported that students predominantly used mathematics agents for active learning rather than cognitive offloading. These divergent findings suggest that Socratic prompting alone does not guarantee cognitively productive engagement. Context of use, assessment pressures, task design, and the flexibility of agent responses appear consequential. The evidence appears to favour adaptive scaffolding that responds to learners’ immediate needs over rigid adherence to a prescribed conversational approach.

3. Learning gains: Promising but conditional evidence

A smaller subset of studies provides evidence beyond perceived usefulness or satisfaction. Naeyaert et al. (2025) found that students completing an AI-supported Think–Pair–Chatbot–Share activity produced more accurate final responses than those using traditional Think–Pair–Share in three of four chemistry tasks. However, participation in the AI-supported condition declined from 100% to 70.9% across tasks, revealing a potential trade-off between the benefits of additional scaffolding and the interactional effort required.

Mathews et al. (2025) similarly reported improved nursing assessment performance relative to historical cohorts, while Otemis and Caiko (2025) identified substantial gains in higher-order programming skills using an AI-enhanced learning environment. These findings are encouraging but require qualification: historical comparisons cannot isolate the effects of AI.

Other studies demonstrate the importance of task matching. Katsanos (2026) found that AI enhanced performance on complex brainstorming tasks but produced less favourable outcomes for certain divergent-thinking activities suggesting more research on suitable tasks.

4. Feedback and assessment: Scaling support without displacing judgement

Research on AI-assisted feedback identifies particular value in generating timely, structured, and discipline-specific formative guidance. Huynh et al. (2024) and Saravana et al. (2025) describe how educator-configured agents can support feedback consistency across large cohorts, while Macnaught (2025) demonstrates the potential for AI-generated feedback to reinforce disciplinary language and concepts taught in class.

Nevertheless, limitations become apparent when feedback requires nuanced interpretation. Macnaught found that rigidly designed agents struggled to interpret poorly structured texts that departed from their embedded exemplars. More significantly, Goundar and Li (2026) reported only 13% exact agreement between AI-generated and human-assigned academic writing proficiency levels, despite reasonable convergence on grammatical and mechanical errors. This distinction suggests that AI may be more reliable for identifying and explaining relatively constrained textual features than for making final academic judgements.

Vallis et al. (2026) extend this argument by demonstrating that effective feedback systems are relational rather than transactional. Students selectively combined AI and human feedback, relying on educators for contextual interpretation, standards, and judgement. Collectively, these studies support a differentiated model of feedback, in which AI facilitates initial diagnosis, formative feedback, iterative practice, and routine guidance, while educators retain responsibility for complex interpretation and consequential decisions.

5. Simulations, reflection, and the continuing role of human interaction

Beyond tutoring and feedback, educator-designed agents support pedagogical approaches that may otherwise be difficult to scale. Freeman (2025) illustrates the use of interactive role-play to explore social engineering, while Or et al. (2025) report improved perceived competence following virtual-patient history-taking practice. McHugh and Şahin (2026) further suggest that AI-mediated dialogue can create opportunities for exploring emotionally sensitive topics, with 76% of participants reporting moderate to high comfort discussing racism with an AI interlocutor.

These applications suggest that agents can create safe or low-stakes opportunities for rehearsal, experimentation, and reflection.

Importantly, the reviewed studies consistently position AI as complementary to human teaching. Despite positive evaluations of an AI laboratory assistant, 60% of surveyed students in MacKay et al. (2025) preferred interacting with human demonstrators. Similarly, Vallis et al. (2026) highlight the importance of relational feedback, while Tibbs (2025) identifies learning designer support and educator capability as critical to successful implementation.

6. Methodological limitations and research gaps

Despite their breadth of applications, the studies provide a stronger evidence base for feasibility, accessibility, and perceived usefulness than for sustained learning effectiveness. Much of the literature comprises exploratory case studies, small-scale pilots, conference reports, self-reported outcomes, and retrospective conversation-log analyses. Relatively few studies employ controlled comparisons, independently assessed learning outcomes, or longitudinal designs.

Three methodological issues are particularly important. First, engagement metrics, conversation length, and satisfaction are frequently treated as indicators of success, despite Kobler et al.’s (2026) demonstration that such measures may be poorly aligned with educational objectives. Second, interventions often combine multiple design changes, complicating attribution of learning gains specifically to AI. Third, evaluation frequently privileges students who engage with or complete AI-supported activities, potentially overlooking barriers experienced by non-users or those who disengage.

Future research should therefore examine not simply whether students use educational AI agents, but how particular design decisions and interaction patterns contribute to independently assessed learning outcomes, under what pedagogical conditions, and for which learners. Comparative investigations of scaffolding flexibility, assessment integration, student agency, and human–AI feedback arrangements would be particularly valuable.

Overall synthesis

Taken together, the studies indicate a progression from using AI agents primarily to extend access to information towards embedding them in more sophisticated pedagogical activities, including guided inquiry, formative feedback, simulation, reflection, and collaborative learning. The most persuasive evidence emerges where AI is designed to support a clearly defined learning process rather than function as a general-purpose conversational assistant.

However, the literature also reveals a fundamental tension: the pedagogical behaviours educators seek to promote through AI do not necessarily correspond to the behaviours students adopt. Addressing this mismatch requires attention not only to agent instructions and safeguards, but also to the broader learning environment, including task authenticity, assessment incentives, student motivation, and opportunities for human support.

The central conclusion is therefore not that educational AI agents inherently improve learning, but that they can expand the pedagogical possibilities available to educators when carefully designed, purposefully embedded, and critically evaluated. Their educational value should ultimately be judged by the quality of learning they enable, rather than by their availability, sophistication, or frequency of use.

Admin and Pedagogical Use

Espinosa, H. G., Whale, S., & Selvan, K. T. (2025). Work in progress: Integrating active learning and emerging AI agent support in a blended first-year engineering course. School of Engineering and Built Environment, Griffith University

Note: An example of a common ‘starting point’ for institutions – using agents to answer admin questions

Abstract: This work-in-progress paper reports on the early implementation of a blended and flipped learning approach in a first-year Electronic Engineering course, introduced to modernize the learning experience and increase student engagement. Core concepts are delivered through pre-recorded videos, while workshop sessions incorporate active learning through multi-level problem sets and real-time interactive activities that promote discussion, participation, and peer engagement. These activities aim to make problem solving more dynamic by encouraging students to share their reasoning. The course uses a continuous assessment model comprising quizzes and laboratory activities, removing the traditional final exam. Laboratories provide hands-on opportunities to reinforce weekly theoretical content. An emerging AI agent was incorporated to offer content support and respond to course-related queries. Preliminary survey responses indicate that students find the developing structure more engaging than previous formats. Ongoing work aims to refine the intervention, examine patterns of AI adoption, and evaluate its educational impact as implementation continues.

AI Use/Findings: From the perspective of AI integration and usage, the paper details the early implementation of artificial intelligence as a structured, course-bounded learning support system in a first-year undergraduate “Electric Circuits” course.

Pedagogical Strategy and Design Principles

  • Complementary Support: The AI tools were built on the Cogniti platform and purposefully designed as complementary learning aids aligned strictly with official course materials, rather than serving as generic or autonomous tutors.
  • Instructor-Centered Framework: The AI was positioned to supplement classroom instruction and lower barriers to seeking help, while keeping the human teaching staff central to the educational process
  • Promoting AI Literacy: Students were encouraged to critically evaluate AI outputs and seek instructor clarification when necessary, aiming to develop appropriate reliance, trust, and early AI literacy.

Implementation of the Two AI Agents The course introduced two specialized AI agents to serve distinct functions:

  • Administrative / FAQ Agent: Handled logistical and procedural queries, such as assessment due dates, laboratory instructions, and resource locations Used primarily by students seeking quick clarification on schedules and course requirements. Strictly constrained to access only information uploaded to the course site, preventing it from drawing on external or unverified information

  • Course Content / Tutor Agent: System-prompted to adopt a tutoring persona—assisting students with learning and concept explanations without simply handing out answers.

Recorded higher engagement than the FAQ agent, supporting activities like generating practice quizzes and summarizing topics

Full paper

Support studies

Page, J., & Male, S. (2025). Enhancing student support through AI: The PAC AI Agent Initiative [Conference presentation abstract]. Support for Learning, Murdoch University

Out of hours academic support coach

Abstract: How can custom AI programs extend the reach of your peer-to-peer study support services? Murdoch University has created an out-of-hours AI agent to help students unable to access the Peer Academic Coach (PAC) program during designated ‘office’ hours. Using the Cogniti generative artificial intelligence (Gen AI) system, the goal was to retain the original PAC ‘coaching’ format of asking probing questions to empower students to develop their own understanding, thereby providing immediate assistance while maintaining academic integrity. Codesigned by high-achieving PAC students, for students, a product is ready for release to students after numerous versions and hundreds of test conversations. This presentation will discuss the project design features as well as the real-world learning impact on PACs and the expected impact on students accessing the new service.

AI Use/Findings:

  • Out-of-Hours Peer Support Extension: Built on the Cogniti GenAI system, the PAC AI Agent was developed to extend Murdoch University’s Peer Academic Coach (PAC) services to students studying outside standard operational hours.
  • Co-Designed by Student Peer Coaches: High-achieving student PACs actively drove the design and testing process across 4 iterative versions and over 300 test conversations to ensure tailored responses and seamless integration into peer coaching workflows.
  • Probing & Socratic Pedagogical Style: To maintain academic integrity, the AI agent is programmed to mirror the PAC coaching approach—asking probing questions to empower students to build their own understanding rather than simply providing direct answers.
  • Human-in-the-Loop Quality Assurance: Human oversight is maintained by having PAC student coaches monitor AI conversation logs the following day to verify accuracy, with follow-up emails or face-to-face support offered when necessary.
  • Targeted Focus & Staff Offloading: The agent handles common academic queries, study skills, referencing guidance, and LMS navigation, aiming to provide immediate on-demand support and reduce staff workload so human coaches can focus on complex cases.

Full paper

Camacho, L., Bridge, C., & Loch, B. (2026). Generative AI-first Maths Support at a Regional Australian University. Student Success, 17(2), 46–57. https://doi.org/10.63608/ssj.4019

Abstract:

Maths support has long been present in Australian tertiary education, primarily as a physical space staffed by tutors and complemented by asynchronous resources and accessible via integration into course curricula. This format has proved effective in improving student retention and transition (Horrocks et al., 2026) and will only increase in salience as student cohorts diversify. Artificial intelligence (AI) has shown potential for providing low-stakes mathematics and numeracy support that gives immediate, personalised feedback and clarification to students. A trial of generative AI (GenAI) agents as a first point of contact for mathematics support for nursing and education students at Federation University Australia found that students accessed support outside of office hours and during semester periods of highest need, indicating the potential of AI as a just-in-time learning tool. Furthermore, the qualitative data from the agent conversations showed that the agents were being utilised overwhelmingly for learning rather than cognitive offloading.

AI Use/Findings:

  • Targeted GenAI Tutoring Agents: The study piloted two discipline-specific GenAI agents built on the Cogniti platform—NiNA (for nursing medication calculations) and EdNA (for education numeracy test preparation)—as a first point of contact for mathematics support.
  • Socratic & Guided Pedagogy: Designed in collaboration with academics, the agents were explicitly system-prompted to adopt a Socratic tutoring style, guiding students through scaffolded questioning and reasoning rather than providing direct answers.
  • On-Demand & Just-in-Time Access: A significant portion of interactions occurred outside of business hours (58.6% for NiNA and 50% for EdNA), with usage spikes closely coinciding with major assessment and testing deadlines.
  • Active Learning vs. Cognitive Offloading: Qualitative log analyses revealed that students used the agents overwhelmingly for active learning, concept clarification, and confidence building, rather than for cognitive offloading or simple answer-seeking.
  • Part of a Multimodal Ecosystem: GenAI tutors did not replace traditional resources; students continued to engage with helpsheets, video exemplars, and human tutors, confirming that AI functions best as an accessible component within a broader, multimodal support system.

Full paper

Reflection and Cultural Competency

Chanane, N., & Kuo, M. (2025). An on-demand solution for scalable reflective tutoring using customised AI agents. In Proceedings of the 36th Australasian Association for Engineering Education Annual Conference (AAEE 2025). Australasian Association for Engineering Education.

Abstract Generative artificial intelligence (AI) is increasingly being explored in engineering education to support student learning and reflection. In a second-year Software Development Practice course at Auckland University of Technology (AUT), Auckland, New Zealand, we developed and deployed an AI agent—the Upskilling Log Guidance Agent—using the Cogniti platform to help students develop and refine their Individual Upskilling Logs. Students submitted individual upskilling logs containing reflective content as part of their Sprint 0 project preparation, enabling educators to focus on deeper mentoring during laboratory sessions.

Purpose
The Upskilling Log Guidance Agent was developed to address students’ uncertainty about how to structure their logs and integrate appropriate technical content. The agent’s prompts were designed to provide targeted feedback that supports independent critical thinking, self-assessment, and reflective writing, while maintaining academic integrity and aligning with project deliverables.

Approach/Methodology
This paper adopts a design-based research approach to document the iterative development of the AI agent. Over 12 weeks, the development team (the course lead and a senior learning designer) tested and refined the agent without using student data. The work focused on designing effective prompts and analysing agent responses across multiple iterations. The Upskilling Log was intended to balance technical and reflective writing, encouraging students to evaluate their learning independently outside class.

Outcomes
Through iterative development and testing, the agent was refined to support students in structuring their reflections around five key areas: (1) development environment learning, (2) team collaboration dynamics, (3) Sprint 1 user story readiness, (4) areas for continued development, and (5) insights gained during upskilling. Based on researcher observations and prompt reviews, students who engaged meaningfully with the agent showed improved log structure, stronger alignment with project requirements, and reduced reliance on educators for basic feedback and guidance.

Conclusions
This work demonstrates that AI tools such as Cogniti can be used to develop agents that strengthen reflective practice and self-directed learning in engineering education, particularly when guided by clear pedagogical frameworks and systematic, iterative refinement. It also highlights the importance of careful prompt design, explicit boundaries, and balancing AI support with educator guidance. This researcher-led approach offers a transferable model for creating AI agents that foster critical reflection while supporting academic integrity.

AI Use/Findings

  • Targeted Reflective Guidance Agent: The study developed and deployed the Upskilling Log guidance agent built on the Cogniti platform for a second-year Software Development Practice course at Auckland University of Technology.
  • Socratic & Guided Pedagogy: The agent was system-prompted to function strictly as a Socratic tutor, supporting students through scaffolded questioning, guidance, and constructive feedback to refine their technical reflections rather than providing direct answers.
  • Enforced Integrity Guardrails: Explicit system rules prohibited the agent from generating, writing, or rewriting log entries for students, ensuring the AI supported metacognitive development while preserving student authorship and academic integrity.
  • Enhanced Log Quality & Reflection: Observational reviews revealed that students who engaged with the agent produced more thoroughly structured entries, demonstrated deeper technical reflection, and showed better alignment with project requirements.
  • Workload Triage & Shift to Mentoring: By handling initial feedback on log structure and technical formatting, the agent served as a triage mechanism that reduced routine feedback burdens, enabling teaching staff to focus on higher-order mentoring during lab sessions.

Full paper

McHugh, Amy & Şahin, Elif. (2026). Harnessing Generative AI For Cultural Competence Training: Exploring The Possibilities.

Abstract: In this paper we share the findings from our pilot study evaluating the use of a generative AI agent designed to support users in exploring and deepening their understanding of racism and anti-racism. Our research question investigates whether such an agent can help mitigate some of the interpersonal and emotional challenges that often arise in anti-racism education. By offering a low-stakes, non- human interlocutor, the agent enables engagement with sensitive topics that individuals may otherwise avoid. In doing so, this research contributes to emerging scholarship on the role of AI in improving our uniquely human intelligence. This innovative application of AI is timely as the existing literature tends to examine AI applications related to productivity enhancement and content generation.

AI Use/Findings:

  • Targeted Anti-Racism Agent: Built on the Cogniti platform, the pilot deployed a custom-trained generative AI “Anti-racism Agent” to support students and staff in exploring and deepening their understanding of race, racism, and positionality
  • Socratic Facilitation & Curated Knowledge: The agent was system-prompted as an expert mentor using the Socratic method to lead reflective conversations. It was grounded in curated, context-specific resources—such as Ibram X. Kendi’s anti-racism framework and Australian Human Rights Commission guides—to ensure responses were tailored, respectful, and safe
  • Psychologically “Safe Space” for Reflection: By acting as a non-human, non-judgmental interlocutor, the agent enabled users to discuss sensitive, emotionally charged topics without fear of judgment, shame, or causing interpersonal harm. Consequently, 76% of participants reported feeling moderately to highly comfortable discussing race and racism with the AI agent compared to a human interlocutor
  • Scaffolding Racial Literacy & Capability: Qualitative thematic analysis revealed that brief interactions helped scaffold racial literacy (shifting perspectives from individual bias to structural and institutional racism) and built capabilities (increasing confidence and motivation to engage in anti-racist reflection and action)
  • Early-Stage Reflective Scaffold: Rather than replacing human dialogue, the AI agent is positioned as a low-stakes, early-stage scaffold to help users overcome initial anxiety before engaging in broader cultural competence education

Full paper

Teaching approaches/Techniques, e.g. active learning, flipped, etc

Freeman, M. (2025). Storytelling is not just for children: Using an AI chatbot to engage university students. In Proceedings of the 2024 AIS SIGED International Conference on Information Systems Education and Research (Article 10). Association for Information Systems. https://aisel.aisnet.org/siged2024/10

Abstract: This paper explores how Scenario Based Learning [SBL] can be co-designed with students to teach social engineering concepts in Information Systems using AI chatbots incorporating role-play and storytelling. By leveraging the engaging nature of role-play and storytelling, the study aims to demonstrate how AI-driven narratives can enhance learning experiences and enable an understanding of social engineering tactics. This research focuses on developing and implementing an AI chatbot to create interactive stories illustrating social engineering scenarios. Using a design thinking methodology with co-creation, this paper evaluates the development of this novel educational tool. The study provides guidelines on how storytelling via AI chatbots can captivate learners and potentially enhance student comprehension and retention of complex concepts.

1. Context & Research Objective

  • Setting & Cohort: Conducted in the Discipline of Business Information Systems at The University of Sydney Business School.
  • Core Problem: Teaching social engineering and information security concepts effectively is challenging, as traditional lecture methods often fail to convey the subtle psychological tactics, rapport-building, and emotional manipulation used by cybercriminals.
  • Research Objective: To investigate how Scenario-Based Learning (SBL) can be co-designed with students using an AI chatbot incorporating role-play and storytelling to enhance understanding of social engineering concepts.

2. Specific Role & Technical Design of AI

  • Platform & Model: Built on the Cogniti.ai platform utilizing GPT-4 Turbo hosted on Microsoft Azure via the University of Sydney.
  • Double Diamond Design Framework: Applied the UK Design Council’s Double Diamond methodology (Discover, Define, Develop, Deliver) to co-create the AI storytelling tool iteratively with students across two evaluation cycles.
  • Simulated Corporate Persona (“Peter Sherman”): In the refined iteration (Evaluation 2), the chatbot was programmed as Peter Sherman, an accounts manager at “NextaWatt” (a Sydney-based energy company) who is relaxed, enjoys travel and sports, and holds confidential details (password, username, internal IP, personal address).
  • Role-Reversal Simulation: Students acted as “bad actors” (e.g., impersonating internal IT support) attempting to socially engineer the AI into sharing sensitive credentials or installing remote access software (e.g., GoToMeeting or Microsoft Remote Desktop).
  • Teachable Moments & Dynamic Barometer: The system prompt instructed the agent to provide feedback every 3 to 5 interactions detailing its current rapport level, the likelihood of sharing sensitive data, and a summary of how the student’s tactics impact NextaWatt’s data governance.

3. Key Findings on the Role and Impact of AI

  • Three Student Engagement Strategies: Analysis of dialogue logs revealed that students interacted with the chatbot using three distinct conversational approaches:
    1. Friendly and Casual: Building rapport through greetings, shared sports interests, and vacation topics.
    2. Concerned and Helpful: Impersonating IT support attempting to resolve technical issues, unexpected network traffic, or compromised accounts.
    3. Suspicious and Threatening: Attempting aggressive or pressure-based tactics, which triggered the AI’s safety guardrail to terminate the call.
  • Enhanced Conceptual Awareness: The inclusion of real-time rapport barometers and data governance feedback converted the roleplay into an active learning experience, helping students observe how conversational trust directly enables security breaches.
  • Student Reflections: Following the simulation, students posted their chat outcomes on discussion forums and submitted reflections analyzing the effectiveness of their social engineering tactics.

4. Qualitative Nuances & Implementation Insights

  • Value of Co-Design (MVP vs. Refined Agent): The initial Minimum Viable Product (Evaluation 1) offered a basic friendly interaction without formative feedback; student feedback directly drove the redesign in Evaluation 2 to incorporate automated feedback barometers and security boundaries.
  • Ethical Safeguards & Disclaimers: The system incorporated privacy disclaimers explicitly instructing students not to enter personal or sensitive information, ensured data compliance via Cogniti’s Azure hosting, and established guardrails to prevent the AI from generating harmful content.
  • Limitations & Future Work: The study presented a design science implementation case study; the author noted that formal comparative testing against traditional content delivery methods is required in subsequent project phases to quantify learning gains.

Full paper

Naeyaert, P. J., Scarratt, L. R., Murphy, T., & Pullen, R. (2025). Think–Pair–Chatbot–Share: AI-Facilitated Peer Learning in Chemistry. Journal of Chemical Education, 102(9), 3936-3944.

ABSTRACT: This study introduces and evaluates the Think–Pair–Chatbot–Share (TPCS) model, an adaptation of the traditional Think–Pair–Share (TPS) framework that integrates a generative AI (GenAI) chatbot to scaffold learning and provide feedback. We compared first-year chemistry students learning ionisation energy and atomic structure using traditional TPS versus the GenAI-facilitated TPCS model. Student responses from the think and share stages were analysed for accuracy and common errors, and engagement was examined via participation rates. For students who completed all stages, the GenAI-facilitated TPCS group produced a higher proportion of correct share-stage responses in three of the four tasks. However, the TPCS intervention was associated with lower overall participation, suggesting potential challenges in sustaining engagement in a GenAI-facilitated, multi-step activity. These findings provide early classroom-level evidence of AI-mediated TPS in tertiary chemistry education and highlight both its instructional potential and the need to address engagement barriers.

Methods & Implementation

  • Participants & Context: Conducted in an international foundation chemistry course. It compared two cohorts across four tutorial tasks focused on ionization energy and atomic structure:
    • Traditional TPS Cohort (N = 38): Completed standard individual thinking, peer discussion, and shared reporting via Moodle without AI support.
    • Gen-AI TPCS Cohort (N = 79): Interacted with a custom AI chatbot built on the Cogniti platform using GPT-4o.
  • Intervention Workflow: In the TPCS condition, each task cycle proceeded through three mediated stages:
    1. Think: Students submitted an initial answer to the chatbot.
    2. Pair: The chatbot evaluated the answer, provided targeted scaffolding, generated a specific discussion question, and instructed students to discuss it verbally with a peer.
    3. Share: Students returned to the chatbot to submit a refined, final answer before receiving a model answer.

Key Findings

  • Significant Accuracy Gains for Completers: Among students who completed both the think and share stages, the TPCS group achieved a higher proportion of correct final answers than the traditional TPS cohort in three out of four tasks (e.g., Task 1: 64.3% vs. 28.9%; Task 2: 57.1% vs. 22.9%; Task 4: 32.4% vs. 6.5%).
  • Consistent Reduction in Student Errors: Analysis of all codable submissions showed that the mean number of errors per response consistently decreased from the think stage to the share stage in the TPCS group. In contrast, error rates in the traditional TPS group remained stable or increased, indicating that unstructured peer discussion alone was insufficient to resolve common misconceptions.
  • The “Engagement Cost” of AI Scaffolding: While participation in traditional TPS remained above 92% across all four tasks, participation in the TPCS cohort steadily declined from 100% in Task 1 down to 70.9% by Task 4. The authors attribute this drop to interface friction, cognitive fatigue, and the effort required to navigate multi-step AI interactions

Full paper

Feedback to students

Saravana, A., Lin, L., Tahmasebinia, F., & Sepasgozar, S. (2025). Artificial intelligence (AI) assisted feedback in civil engineering education. In Proceedings of the 36th Australasian Association for Engineering Education Annual Conference (AAEE 2025). Australasian Association for Engineering Education

Abstract:

Managing large-cohort courses presents significant challenges, particularly when multiple part-time staff members are involved in grading and providing feedback. Variations in marking quality, driven by budgetary constraints, make standardisation difficult. This study addresses these widespread issues, at the intersection of education and computer science, within the context of civil engineering, where an AI-powered solution offers unique advantages.

PURPOSE OR GOAL

To address these challenges in large undergraduate civil engineering courses, we implemented a generative AI platform solution using Cogniti, developed by educators at the University of Sydney.

APPROACH OR METHODOLOGY/METHODS

This comparative case study investigates two distinct undergraduate civil engineering courses to evaluate the effectiveness of a chosen AI tool across varied learning tasks. The first case, a Surveying course, features structured, protocol-driven exercises such as using standard surveying instruments and performing specific calculations. The second case is a Design course focusing on open-ended problem-solving, creativity, and various possible solutions. The contrast between these contexts provides a robust foundation for comparison, offering clear empirical evidence regarding the performance of an AI-powered feedback generation tool. The study highlights how the tool adapts to different educational environments: one emphasizing strict adherence to formal procedures and the other valuing flexibility and creative approaches, thereby providing a comprehensive perspective on AI-assisted feedback in most educational settings.

ACTUAL OR ANTICIPATED OUTCOMES

The case study approach adopted here is experimental in the pragmatic sense, focusing on the practical application of a new tool rather than conducting a randomised controlled trial. This method emphasises a deep understanding of the cases, aligning with Yin’s (2009) definition. It involves examining a contemporary phenomenon within its real-life context, where the lines between the phenomenon and its environment are not distinctly defined. Each course offering acted as a distinct instance in which the AI tool was integrated, closely observed, and subsequently reflected upon by both the educator and the tutors.

CONCLUSIONS/RECOMMENDATIONS/SUMMARY

The AI agents facilitated the provision of structured guidance, enabling markers to deliver well constructed feedback. The tool supported the consistency of feedback across the cohort by allowing for a standardised set of responses when multiple markers were involved in assessing. Additionally, this boosted educator confidence and promoted inclusivity in the marking process. We intentionally maintained human-only and AI-assisted paths to enable descriptive comparison; the resulting split usage reflects this design and real-world workflow choices, not a claim of superior efficiency. The contribution of this study is practical that design lessons learned for integrating AI into large cohort marking, including when the workflow adds value and why adoption stalls.

Full paper

Goundar, P. R., & Li, H. (2026). Artificial intelligence in the evaluation of academic writing in higher education. English Language Teaching, 19(4), 51–60. https://doi.org/10.5539/elt.v19n4p51

Abstract:

Academic writing is central to higher education, yet marking large cohorts of academic writing essays remains time-consuming. Assessors must align each essay with rubrics and provide detailed feedback, often under significant time constraints. This study examines whether artificial intelligence (AI) can streamline assessment of academic writing essays. Thirty first-year academic writing essays were assessed independently by an AI system and two experienced markers according to the Common European Framework of Reference for Languages (CEFR). The qualitative analysis involved comparing the nature and quality of AI-generated feedback and human markers, while the quantitative analysis compared the CEFR levels assigned by AI with those from the human markers. Findings show strong agreement between AI and human markers on surface-level errors (e.g., grammar and mechanics) but low agreement on CEFR proficiency classification. AI therefore appears well-suited for initial screening and formative commentary in large classes, while final proficiency judgements should remain with humans. The study contributes to debates on integrating AI in higher-education assessment by showing how AI can complement—not replace—human judgement, improving efficiency without sacrificing feedback quality. This exploratory study offers valuable insights; however, future research is warranted for deeper understanding of how AI can be integrated into higher-education assessment.

1. Context & Research Objective

  • Setting & Participants: The study was conducted at Fiji National University (Lautoka campus) with 30 first-year undergraduate students (aged 18–42) enrolled in Bachelor of Secondary Education and Bachelor of Arts programs2.
  • Writing Task: Students completed a supervised, hand-written 200-word academic essay within one hour responding to the prompt: _“Discuss the impact of relationships between old and young people. Use examples to support your argument”_3.
  • Core Objective: The study explored the feasibility, alignment, and divergence of using a Generative AI chatbot to mark essays and provide feedback based on the Common European Framework of Reference for Languages (CEFR) compared to expert human markers45.

2. Marking Procedures & AI Setup

  • Human Rating: Two expert assessors independently graded the 30 essays using CEFR descriptors6. Initial human inter-rater agreement reached 80% (linear-weighted Cohen’s $\kappa = .72$, $p < .001$, indicating substantial agreement)6. Discrepancies in 6 essays were resolved through joint discussion6.
  • AI Chatbot Design: A custom chatbot was built on the Cogniti platform utilizing GPT-4, GPT-3.5, GPT-4o, and GPT-4 Turbo engines7. The prompt instructed the bot to act as an academic writing teacher, assigning a CEFR grade (A1–C2) and structuring feedback into three sections: Content, Range and Accuracy, and One key improvement tip78.

3. Quantitative Findings: Significant Grade Inflation by AI

  • Distribution of CEFR Grades:
    • Human Markers: Classified essays primarily at lower proficiency levels—12 at A1 (Breakthrough), 13 at A2 (Waystage), and 5 at B1 (Threshold)9.
    • AI Chatbot: Classified zero essays at A1, 4 at A2, 25 at B1, and 1 at B2 (Vantage)9.
  • Statistical Discrepancy:
    • Exact Agreement: Human and AI assigned identical CEFR levels in only 4 out of 30 samples (13%)10.
    • Level Discrepancies: AI rated 57% (17 samples) one level higher and 27% (8 samples) two levels higher than human raters10.
    • Inter-Rater Agreement: Human vs. AI alignment yielded a linear-weighted Cohen’s $\kappa = .04$, indicating non-substantial agreement (essentially chance level)10.

4. Qualitative Nuances: Where AI Excels vs. Where It Fails

  • Strong Surface-Level Convergence: Both human and AI markers effectively identified mechanical and grammatical errors, including comma/apostrophe misuse, nonstandard spellings (e.g., “parasytes”, “youngerters”), subject-verb agreement failures (e.g., “male members has”), and incorrect article/preposition choices [24–28, 30].
  • The Reason for AI Over-Estimation: AI relies heavily on surface fluency, vocabulary range, and syntactic complexity1112. As a result, if an essay was grammatically readable or used complex sentence structures, the AI assigned a higher CEFR level (B1/B2)—overlooking underlying weaknesses in argument development, critical thinking, relevance, and semantic depth that human raters penalized1112.
  • Feedback Quality Trade-offs:
    • Human Limitations: Due to time constraints and physical paper space, human markers hand-annotated error corrections but provided minimal qualitative explanations for their grade assignments13.
    • AI Advantages: AI reframed structural omissions into explicit observations on coherence and cohesion, offering structured, actionable guidance on simplifying awkward phrasing, adding transitions, and expanding vocabulary1415.

5. Pedagogical & Practical Implications

  • Adopting a Hybrid Assessment Model: The authors conclude that AI should not be used for standalone summative grading or high-stakes CEFR placement, as over-estimation could lead to inappropriate course placements1617. Instead, institutions should adopt a hybrid model: AI provides rapid preliminary screening, error categorization, and formative diagnostic commentary, while final proficiency judgments remain with human educators1718.
  • Student AI Literacy: Educators must train students to critically evaluate AI-generated feedback so they understand its strengths in surface mechanics without taking inflated AI proficiency ratings at face value

Full paper

Huynh, M., van den Berg, F., Pozza, L., & Van Ogtrop, F. (2024). How generative AI can enhance personalised feedback at scale. In Proceedings of the Australian Conference on Science and Mathematics Education (ACSME 2024) (p. 50). University of Canberra.

Summary:

Educators play a crucial role in a student’s learning journey by providing assessment feedback that is personalised, encouraging, constructive and timely (Hattie et al., 1996; Black & Wiliam, 1998; Hattie & Jaeger, 1998 as cited in Carless, 2006). However, they often struggle with heavy workloads and the skill to provide consistent, quality feedback that is meaningful to students. On the other hand, students, especially those new to written assessments, can find feedback to be unclear or overly critical, which can be discouraging and confusing, hindering their learning process. These challenges are magnified in large-cohort units of study where the marking load is done by large numbers of casual staff members leading to issues around standardisation and budgetary constraints. To address this challenge, we built an AI assistant using Cogniti, a generative AI tool created by educators at the University of Sydney. Cogniti allows educators to steer large language models (LLMs) like GPT-4 with specific instructions and resources, producing tailored outputs that support student learning. The Cogniti agents, designed as either a biology expert or data scientist, aid in delivering constructive feedback on written assessments. These agents helped markers to improve and expand their written feedback on scientific reports for two first year units of study: “Introduction to Statistical Methods” and “From Molecules to Ecosystems” in the School of Life and Environmental Sciences, with large enrolments of up to1400 students. Importantly, markers-maintained control over the entire marking process, drawing upon their disciplinary knowledge and experience to ensure precise grading. We describe the impact for markers and unit coordinators in using Cogniti as a feedback expander and demonstrate the types of feedback it can provide. In addition, we outline how easily Cogniti can be cloned and modified so that it can be implemented in new units of study. The dual time saving approach in being able to improve the quality of feedback in a limited amount of time and be easily built and adapted for new units of study, makes Cogniti an ideal tool for improving feedback in largecohort units of study.

Full paper does not exist. The above is the published abstract for the conference.

Vallis, C., Huber, E., Sun, J. Z., & Bryant, P. (2026). Hand in hand: designing and integrating human and AI-generated feedback in business education. Journal of Work-Applied Management, 1-14.

Note: Cogniti is not explicitly mentioned in the paper, but it was used by the researchers, and the paper was shared with us by one of the authors of this study

Abstract Purpose – This paper aims to investigate how written assessments can be redesigned to foreground human connection within generative artificial intelligence (GenAI)-enabled feedback processes, examining how relational feedback practices operate in artificial intelligence (AI)-augmented environments through two case studies in a large Australian business school. Design/methodology/approach – Using an exploratory multiple-case study design, the study draws on focus groups, student surveys and teaching team feedback across two units. Data were analysed deductively through the lenses of relational pedagogy and a relational GenAI integration framework. Findings – Students engaged selectively with human and GenAI feedback, combining sources according to need and confidence. Effective integration depended on relational design elements including scaffolding, emotional engagement and co-design. GenAI was most effective as a complement to human judgement within structured, relationally grounded feedback systems. Originality/value – This paper provides an empirically grounded account of relational feedback practices in AI-augmented assessment.

1. Context & Research Objective

  • Setting & Participants: Conducted at the University of Sydney Business School across two real-world course environments:
    • Case 1 (Undergraduate Finance): A large-cohort equity research report writing unit enrolling 600+ students.
    • Case 2 (Postgraduate Leadership): A leadership portfolio unit enrolling 65 students.
  • Core Objective: To investigate how assessment feedback can be redesigned to maintain human connection and relational pedagogy while integrating Generative AI (GenAI) tools at scale.

2. The Specific Role & Technical Design of AI

The study deliberately frames AI not as an automated grading machine or teacher replacement, but as a scaffold and conversational partner embedded inside a broader human feedback ecosystem:

  • Case 1: On-Demand LMS Chatbot (ChatGPT-4):
    • Co-Designed Architecture: Designed through student co-design workshops to address student concerns around ethical AI use and evaluation.
    • Guided Scaffolding: Prompted to give hints and ask reflective questions rather than flatly providing direct answers or solutions.
    • System Integration: Linked directly with the Learning Management System (LMS) to reference prior instructor feedback, rubrics, lecture slides, and quality exemplars.
    • Human Oversight: Tutors actively monitored conversation logs to detect output errors, intervene when context was needed, and ensure quality.
  • Case 2: Multimodal AI Avatars & Coaching Chatbot:
    • Personalized AI Avatars: Utilized custom AI-generated avatar videos of the unit coordinator to deliver personalized weekly updates and progress feedback based on LMS engagement data.
    • “Leadership Whisperer” Chatbot: Acted as an interactive coach to help postgraduate students articulate, test, and evaluate their leadership assumptions.

3. Key Findings on the Role and Impact of AI

  • Redistribution of Educator Labor: In the large undergraduate finance unit, tutor consultation hours were reduced from ~40 hours to 15 hours, while the LMS chatbot handled 641 conversations across 110 unique users. The AI absorbed routine concept clarification, allowing human educators to focus on deeper, contextualized guidance.
  • Selective, Non-Uniform Student Engagement: Students engaged with AI tools strategically based on individual confidence and needs. While some students iteratively refined their drafts using AI hints, others engaged minimally or expressed caution due to accuracy and academic integrity concerns.
  • Complementary Trust Dynamic: Students valued AI for immediate, 24/7 conceptual exploration and initial draft scaffolding, but consistently preferred human teachers for establishing expectations, setting standards, and evaluating final work.

4. Nuances & Implementation Trade-Offs

  • Fostering Critical Evaluation (Epistemic Agency): Rather than accepting AI answers passively, students were instructed to compare AI outputs against course materials and their own financial research, turning the AI interaction into an exercise in critical evaluation.
  • The Labor of Relational AI Integration: The authors emphasize that AI is not a effortless “plug-and-play” efficiency fix. Building AI avatars, running co-design workshops, and monitoring chatbot logs requires significant instructional design, coordination, and ongoing management.
  • Risk to Disengaged or Low-Confidence Students: Providing AI access does not guarantee learning gains. Without structured pedagogical support, less confident or technologically inexperienced students risk disengaging or relying on AI superficially.

Full paper

Macnaught, L. (2025). Designing AI agents for writing development: Anticipating semiotic mediation with the theoretical architecture of Systemic Functional Linguistics

This study evaluates the design and classroom integration of custom Generative AI agents grounded in Systemic Functional Linguistics (SFL) to support academic writing development. Implemented in a graduate-entry Master of Nursing Science program, the intervention sought to establish metalinguistic continuity between classroom workshops, online learning materials, and AI-generated formative feedback for students writing research proposals.

Methods & Implementation

  • Setting & Cohort: Embedded into a compulsory research design course featuring a cohort of 27 students. Students submitted proposal drafts across six formative milestone checkpoints over a three-month timeline.
  • Intervention Tools: Two custom chatbots were constructed using the Cogniti platform, utilizing system messages and Retrieval-Augmented Generation (RAG) mapped to SFL’s 4x4 metalanguage framework:
  1. Abstract Assistant: Evaluated whole-text abstract structure (e.g., Research Aim, Problem/Issue, Methodology, Significance).
  2. Claims and Evidence Checker: Evaluated paragraph-level argument cohesion and authorial claim consolidation.
  • Data Sources: Empirical observations were drawn from student conversation logs submitted as part of compulsory course requirements.

Key Empirical Findings

  • Metalinguistic Alignment: Prompt architectures incorporating explicit feature definitions, exemplars, and targeted guiding questions successfully generated feedback messages using the same metalanguage taught in face-to-face workshops.
  • The “Accuracy Paradox”: When students submitted drafts that were severely disorganized or deviated significantly from the structural exemplars built into the agent’s system message and resources, the AI agent struggled to analyze the text accurately. This is partially due to a strict agent design. The system message explicitly instructs the agent to classify student text into specific structural parts (such as authorial claims or specific evidence) and indicate whether those parts are present, missing, or incomplete. When a draft is severely disorganized and bears little resemblance to the provided exemplars, the prompt’s categorization framework forces the agent to try to map the text to those categories anyway.

The implication is a more nuanced prompt design in the future.

Full paper

Student reactions

MacKay, G., Bird, R., Gorman, J., Scott, S., Walker, R., & Wang, C. (2025). Evaluating an AI agent to assist student learning in a 200-level Genetics practical. Department of Genetics & Centre for Educational Design and Innovation, University of Otago

Abstract/Notes:

A Cogniti chat agent was developed to scaffold student learning in a 200-level Genetics laboratory. The agent was piloted with 131 students. We analysed student chat logs, time spent using the agent and a student survey. Early findings suggest that the chat agent provides a useful tool for the students in a busy lab environment, but that staff-student interaction is still necessary.

Note: students rebelled against the Socratic tutor (Socratic loops)

. Context & Research Objective

  • Setting & Cohort: Implemented in a 200-level Genetics practical laboratory (Drosophila data analysis) at the University of Otago, involving a cohort of 131 undergraduate students. Survey feedback was collected from 38 participants.
  • Core Problem: Practical lab environments create teaching bottlenecks when students generate raw data and must apply critical thinking to leading questions. Students frequently experience long wait times for human demonstrators, slowing their progress.
  • Research Objective: To evaluate whether an AI chat agent could scaffold student problem-solving, reduce initial confusion, and enable students to utilize limited one-on-one time with human staff more effectively.

2. Specific Role & Technical Design of AI

The AI agent was designed as an interactive lab assistant to guide students through structured inquiry rather than simply supplying direct answers:

  • Platform & Prompt Architecture: Constructed on the Cogniti platform and programmed with 12 stepwise guidance prompts mapped directly to the laboratory guide questions and existing teaching practices.
  • Socratic Facilitation: Framed to engage students in Socratic conversation, helping them interpret instructions, analyze data, and build independent problem-solving skills.
  • Human-in-the-Loop Safeguard: After working through the stepwise questions with the chatbot, the agent explicitly instructed students to review their final work with a human teaching demonstrator before moving on.
  • Flexible Access: Available during the lab and for ongoing review afterward. Students engaged with the agent for an average of 38 minutes (with 29% of time spent post-lab) and submitted an average of 25 queries (30% post-lab).

3. Quantitative Findings: Student Perceptions & Preferences

  • High Usability & Perceived Accuracy: Students rated the agent’s usability very positively—92% found it easy to use, 97% rated it as accurate, and 82% rated it as useful.
  • Mixed Impact on Critical Thinking: 55% of surveyed students agreed that the chatbot encouraged critical thinking, while 19% were neutral and 26% felt it did not.
  • Strong Preference for Human Interaction: Despite high usability scores, 60% of students stated they preferred speaking to a human demonstrator over the chat agent (24% preferred the agent, 16% were neutral).

4. Qualitative Nuances & Interaction Challenges

  • Student Manipulation (“Driving for Answers”): In-lab observations revealed that some students attempted to bypass the agent’s Socratic scaffolding, attempting to push the chatbot into revealing direct answers. This off-track prompting often confused the agent’s logic.
  • The Essential Role of Human Demonstrators: Experienced human lab demonstrators were critical in monitoring student interactions, identifying when students got the agent confused, and redirecting them back into a logical problem-solving flow.
  • Spontaneous Peer Collaboration: Although designed for individual use, many students spontaneously chose to work in pairs while interacting with the agent during the lab.
  • Reduced Social Barriers: Several students highlighted that asking questions to the AI chatbot reduced the social anxiety or hesitation associated with asking questions in a busy classroom.
  • Student Concerns: Qualitative responses surfaced minor technical interface issues, mixed views on whether AI helped or hindered independent thought, and broader student reservations regarding the ethics and environmental footprint of generative AI

Full paper

Kobler, S., Clemson, M., Sun, A., & Kummerfeld, J. K. (2026, July). Your Students Don’t Use LLMs Like You Wish They Did. In Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) (pp. 19146-19170).

Note: while the paper does not explicitly mention, Cogniti, Cogniti was used for the ‘constrained AI’ condition.

Abstract: Educational NLP systems are typically evaluated using engagement metrics and satisfaction surveys, which are at best a proxy for meeting pedagogical goals. We introduce six computational metrics for automated evaluation of pedagogical alignment in student-AI dialogue. We validate our metrics through analysis of 12,650 messages across 500 conversations from four courses. Using our metrics, we identify a fundamental misalignment: educators design conversational tutors for sustained learning dialogue, but students mainly use them for answer extraction. Deployment context is the strongest predictor of usage patterns, outweighing student preference or system design: when AI tools are optional, usage concentrates around deadlines; when integrated into course structure, students ask for solutions to verbatim assignment questions. Whole-dialogue evaluation misses these turn-by-turn patterns. Our metrics will enable researchers building educational dialogue systems to measure whether they are achieving their pedagogical goals.

Olga’s notes: the paper is based on Cogniti although it’s not named in the paper

1. Context & Research Objective

  • Setting & Scope: Conducted at The University of Sydney, analyzing 12,650 messages across 500 student-AI conversations from five datasets spanning four university courses in STEM disciplines.
  • Core Objective: The study addresses a fundamental flaw in educational AI research: standard evaluations rely on student satisfaction surveys, which mask how students actually use AI tools. The authors developed six computational metrics to evaluate whether student interactions align with intended pedagogical goals rather than superficial engagement.

2. Specific Role & Technical Design of AI (Six Evaluation Metrics)

The study compared two distinct deployment paradigms [26–28]:

  1. Pedagogically-Constrained AI Tutors: Optional tools using Socratic dialogue, guided hints, and Bloom’s Taxonomy scaffolding (DrMattTabolism, DrNucleicAlice, MEDS2004, OLiMent).
  2. Unrestricted AI Assistants: Broad AI integration where students were encouraged to use an AI assistant (StudyChat) for weekly course tasks.

To measure actual turn-by-turn student behavior, the authors created and validated six computational metrics:

  • Conversational Engagement Score (CES): Measures sustained, multi-turn dialogue versus transactional Q&A.
  • Learning Orientation Index (LOI): Measures the balance between exploratory learning (process-focused, “why/how”) and direct solution-seeking (“just give me the answer”).
  • Scaffolding Resistance Score (SRS): Quantifies how often students resist, bypass, or ignore Socratic prompts and hints.
  • Assignment Dependency Ratio (ADR): Detects homework copy-pasting and task-driven queries.
  • Crisis Mode Indicator (CMI): Measures shifts toward panic language, late-night usage, and direct queries during assessment windows.
  • Usage Concentration Index (UCI): Uses the Gini coefficient to evaluate whether usage is distributed across the semester or spiked around deadlines.

3. Key Findings on the Role and Impact of AI

  • The Core Misalignment (“Systems Assume Dialogue, Students Seek Answers”): While educators design AI tutors for exploratory Socratic learning, students primarily use them for efficient answer-extraction. Solution-seeking dominated 66.5% of conversations on constrained platforms and 92.0% on the unrestricted platform (where only 2.0% of conversations were exploratory).
  • Widespread Scaffolding Resistance: When AI agents tried to guide students using hints or leading questions, students actively fought the scaffolding. Across interactions, 49.0% ignored the guidance, 20.8% rephrased queries to bypass guardrails, and 18.3% directly demanded the final answer. Enforcing strict Socratic rules (DrNucleicAlice) doubled scaffolding resistance compared to a more flexible agent (DrMattTabolism).
  • The “Satisfaction-Effectiveness Inversion”: High interaction fluency or user satisfaction does not equate to effective learning. Unrestricted AI achieved higher engagement scores (0.713) but produced the lowest learning orientation. External validation on the RECIPE4U dataset confirmed that student satisfaction ratings showed zero statistical correlation with pedagogical learning indicators.
  • Deployment Context Trumps Agent Design: How an AI tool is deployed matters more than its system prompt. When AI tools were optional, students used them as “crisis management systems,” with up to 59.7% of entire semester usage concentrated in a single exam week. When AI was integrated into weekly coursework, temporal usage was smoother, but students routinely pasted assignment prompts to extract direct answers.

4. Nuances & Implementation Trade-Offs

  • The Illusion of Fluency & Desirable Difficulties: Smooth, frictionless AI interactions give students a false sense of mastery (“illusion of fluency”) while removing the productive struggle necessary for real learning.
  • Automated Detection Limitations: The study revealed that current LLM-based evaluators overestimate homework copy-pasting (ADR), frequently flagging legitimate problem-solving discussions as academic integrity violations.
  • Systemic Student Reality: High deadline usage and answer-seeking are rational student responses to academic workload and assessment pressure, demonstrating that changing system prompts alone cannot override systemic course incentives

Full paper

Health Education (Teaching Content + Roleplays)

Elliott, S., Richter, M., Alozie, C., & Raidis, D. (2026). Student perceptions of personalised GenAI agents on student learning, success, engagement, and wellbeing: A pilot study of Cogniti AI. Technology, Knowledge and Learning, advance online publication. https://doi.org/10.1007/s10758-025-09942-7

Abstract:

In today’s competitive higher education landscape, generative AI (GenAI) tools are rapidly emerging as a means of enhancing student learning, engagement, success, and wellbeing. This pilot study examined undergraduate students’ perceptions of personalised GenAI academic agents as on-demand academic support during assessment preparation across four university courses (education, psychology, social work, and sport).

A total of 139 students (aged 18–55 years) completed surveys before and after the deployment of an academic agent. Surveys measured students’ perceptions of the agent’s influence on their learning, engagement, success, and wellbeing in relation to a single assessment. Quantitative data were analysed using Mann–Whitney U tests, and qualitative responses were examined through content analysis.

Students reported significant improvements in perceived learning and success (p = 0.04 for both), while no significant changes were observed for engagement or wellbeing. Qualitative findings suggest students valued access to 24/7 academic support, increased confidence in assignment preparation, and reduced stress. Some students, however, emphasised the importance of maintaining human interaction between academics and students.

Overall, the findings suggest Cogniti AI academic agents can enhance targeted aspects of the student experience, particularly learning and success, when thoughtfully integrated into higher education. Conceptual, pedagogical, and institutional implications are discussed to support implementation that complements, rather than replaces, human-centred learning.

1. Context & Research Objective

  • Setting & Participants: Conducted at Flinders University across four undergraduate course areas: Education, Psychology, Social Work, and Sport. A total of 251 unique students accessed the chatbots, and 139 students (ages 18–55) participated in the study’s surveys.
  • Core Problem: Students frequently require assignment guidance outside standard class hours—a period characterized by uncertainty and stress—when teaching staff are unavailable, creating a critical learning support gap.
  • Research Objective: To evaluate how custom, course-embedded Generative AI agents impact undergraduate students’ perceived learning, success, engagement, and wellbeing during assessment preparation.

2. Specific Role & Technical Design of AI

  • Framework (“Learner-as-Leader”): The study conceptualized the chatbots using Ouyang and Jiao’s (2021) Paradigm 3 (“AI-empowered, learner-as-leader”), designing the tools to augment student agency and active inquiry rather than direct learning passively.
  • Custom Cogniti Socratic Tutors: Built as course-specific academic “doubles” on the Cogniti platform. Rather than providing static answers, the agents were programmed as Socratic tutors to answer assessment queries, guide concept development, and provide formative feedback on student writing.
  • Human Oversight & Governance: To enforce academic integrity, researchers monitored student-agent conversation logs weekly (and every 3–4 days in Psychology) to confirm that the agents encouraged self-directed learning, did not write assignments for students, and did not rewrite provided text.

3. Key Findings on the Role and Impact of AI

  • Statistically Significant Improvements in Learning & Success: Mann-Whitney U tests revealed significant positive shifts between baseline and endline surveys in student perceptions of Learning (p = 0.04) and Success (p = 0.04). Students reported improved understanding of concepts and greater capability to overcome challenging coursework.
  • No Significant Impact on Engagement or Wellbeing: The pilot found no statistically significant pre-post differences for overall student Engagement (p = 0.30) or Wellbeing (p = 0.59).
  • High Usability & Accessibility: Students rated the agents very highly on 24/7 availability of topic content (Mean = 83.86 out of 100) and ease of use (Mean = 78.82 out of 100).

4. Qualitative Nuances & Student Experiences

  • Elimination of the “Fear of Looking Silly”: Qualitative analysis revealed that students valued the judgment-free environment. Students noted they often avoid asking “silly questions” to human staff, which leads to task procrastination; the AI agent provided a safe space to clarify basic doubts without fear of negative evaluation.
  • Leveling the Field for External/Online Learners: External students reported that 24/7 AI access reduced their sense of disadvantage relative to on-campus peers by providing on-demand clarification when educators were unreachable.
  • Stress Reduction vs. Human Replacement Concerns: While continuous access helped mitigate assessment anxiety, students explicitly cautioned that AI agents should serve as a complementary helper rather than a replacement for human educators and relational teaching interactions.
  • Technical Limitations: Some students noted occasional inconsistent or contradictory responses across different chat sessions, underscoring the need for ongoing pedagogical oversight.

Full paper

Or, A., Sukumar, S., Ma, A., Ang, D., Liu, M., Ritchie, H. E., & Sarrafpour, B. (2025). Enhancing dental students’ history-taking skills with a generative artificial intelligence chatbot. Journal of Dental Education, advance online publication. https://doi.org/10.1002/jdd.13952

Abstract:

Purpose

Accurate history-taking is crucial for diagnosis and treatment planning in dentistry, yet there is insufficient time in preclinical years to practise this essential skill. This study evaluated dental student motivations and enjoyment when using a generative artificial intelligence (AI) chatbot to practise these skills.

Methods

In 2024, first- and second-year Doctor of Dental Medicine students trialled a virtual patient (VP) chatbot using generative AI based on GPT-4, then completed surveys to assess expectations, motivations, and feedback on the chatbot, and to compare their experience with in-person learning.

Results

A total of 31 students participated in the trial. The cohorts saw a significant improvement in perceived competence after using the chatbot. Second-year students found more value in the chatbot than first-year students. While students felt the chatbot increased their participation and provided more practice opportunities, most found it less interesting compared with in-person teaching. Overall, students were supportive of integrating the chatbot into the curriculum.

Conclusion

Educational chatbots can act as VPs, allowing users to practise patient history-taking. This chatbot was seen as a beneficial supplementary resource for preclinical dental students, enabling them to supplement the currently limited opportunities to practise this skill.

Full paper

Mathews, P., Adams, J., & Cheyne, C. (2025). Personalised learning for nursing education with Gen-AI chatbots. Nursing Praxis in Aotearoa New Zealand, 41(1), Article 151665. https://doi.org/10.36951/001c.151665

Abstract:

Nursing education is being transformed with the increasing availability of a range of artificial intelligence (AI)-generated technologies. This article reports on an educational innovation trialling Generative AI (Gen-AI) agents or chatbots using Cogniti.ai in a bachelor of nursing (BN) degree in New Zealand. Students enrolled in a first-year undergraduate nursing science course were given the opportunity to use a chatbot focussed on course materials and preparing students for summative testing scenarios. Nursing educators were able to identify gaps in learning resources based on the conversations students had with chatbots. Data was collected through analysis of student conversations with the chatbot prior to two summative tests during 2024, together with feedback from students (n=55) through an online survey. The findings indicated that the chatbot was highly valued by nursing students and educators. The research highlighted that appropriately configured Gen-AI chatbots can significantly enhance student learning of complex course content. Introducing students to chatbots for personalised learning support is also an opportunity to build AI literacy for working in a profession where digital tools are readily available and increasingly embraced. All nursing education programmes are now needing to consider how to integrate the rapidly evolving AI-powered educational technology. This project provides a foundation for ongoing research on the use of Gen-AI support in nursing education.

1. Context & Research Objective

  • Setting & Cohort: Implemented in a first-year undergraduate Bachelor of Nursing (BN) nursing science course (anatomy and physiology) at Toi Ohomai Institute of Technology in Aotearoa New Zealand, enrolling 127 students.
  • Core Problem: First-year nursing science content (anatomy, physiology, pharmacology) is notoriously challenging for vocational nursing students. Students often require personalized tutoring and practice testing outside standard class hours.
  • Research Objective: To evaluate the educational impact of an institutionally secured, course-embedded Generative AI chatbot designed for personalized learning support and exam preparation for two summative science tests.

2. Specific Role & Technical Design of AI

  • Cogniti & RAG Architecture: The chatbot was built on the Cogniti platform utilizing GPT-4. To eliminate hallucinations and enforce course alignment, the agent used Retrieval-Augmented Generation (RAG) anchored directly to LMS slides, course documents, and tutorial materials.
  • Prompt Engineering: System prompts were adapted from Mollick & Mollick (2024) to configure the agent as a supportive mentor and tutor. It was instructed to deliver iterative practice questions, guide concept breakdown, and explain complex physiological mechanisms (e.g., cardiovascular and respiratory systems).
  • Institutional Privacy & Data Governance: Conversations were stored within the institution’s private network to comply with New Zealand privacy laws, data sovereignty, and Te Tiriti o Waitangi principles.
  • Student Onboarding: Students received a face-to-face induction explaining AI limitations, data access rules (only teachers could view anonymized logs), and effective prompt formatting strategies.

3. Key Findings on the Role and Impact of AI

  • Significant Gains in Assessment Performance: Approximately 70% of students increased their test scores between Test 1 and Test 2 in the 2024 AI-supported cohort. In contrast, historical control cohorts from 2022 and 2023 showed flatlined or declining score trajectories between the same two tests.
  • High Student Adoption & Valuation: Active chatbot users grew from 30 students prior to Test 1 to 100 students (out of 127 enrolled) prior to Test 2, generating over 1,200 distinct conversation sessions. In the student survey (n = 55), 62% rated the tool “very helpful”, and 91% rated it 4 or 5 out of 5 for wanting to continue using it in future studies, with two-thirds calling it “essential”.
  • 24/7 On-Demand Support Outside Class Hours: Analysis of timestamp logs showed that 50% of all student chat sessions occurred between 01:00 and 08:59, and 31% between 17:00 and 00:59. Only 19% occurred during standard class-facing hours (09:00 to 16:59), confirming that the AI successfully filled late-night study support gaps.

4. Qualitative Nuances & Pedagogical Insights

  • Driven by Self-Testing & Practice: Student queries focused heavily on drill-and-practice interactions (e.g., asking for “50 MCQs likely to be on the test” or “10 hard questions on the cardiovascular system”) and breaking down complex concepts in simple terms.
  • Prompt Flexibility Adjustments: Conversation logs revealed student frustration when the agent rigidly insisted on checking understanding after every single question before advancing. Instructors used this feedback to modify the system prompt, adding greater flexibility based on session length and student progression.
  • Closing Educator Knowledge Gaps: Reviewing student conversation logs provided educators with real-time feedback regarding specific course topics students struggled with most, allowing lecturers to update LMS teaching materials accordingly.
  • Building Digital AI Literacy for Nursing: The authors highlight that introducing safe AI tutoring builds essential digital health literacy, preparing nursing graduates for clinical environments where digital tools and AI applications are increasingly mandated.

Full paper

STEM

Otemis, M. B., & Caiko, J. (2025). Using a custom AI chatbot platform to foster higher-order cognitive thinking in programming education. In Proceedings of the 2025 IEEE 66th International Scientific Conference on Power and Electrical Engineering of Riga Technical University (RTUCON) (pp. 1–6). IEEE.

Abstract:

This article explores the potential for developing higher-order cognitive thinking in learners through the strategic teaching of programming languages. It demonstrates that such cognitive growth can be fostered and structured through the use of a custom-designed educational platform integrated with an AI-powered chatbot. This approach enables a gradual and measurable enhancement of cognitive skills while providing real-time assessment of students’ cognitive levels. Traditionally, identifying cognitive development required extensive manual coding and long-term research. However, by leveraging artificial intelligence capabilities alongside Bloom’s Taxonomy, this study introduces a method for automatically assessing learners’ cognitive levels in parallel with improving their programming proficiency. The findings offer instructors actionable insights into student performance and the opportunity to adjust teaching strategies accordingly. The paper also discusses practical applications and advantages of incorporating AI chatbots into the learning process.

1. Context & Research Objective

  • Setting & Cohort: Implemented during the 2023–2024 academic year at the Y. Altynsarin Binom School Lyceum in Astana, Kazakhstan, involving 96 seventh-grade students enrolled in a year-long elective Python programming course.
  • Core Problem: Traditional programming instruction frequently focuses on basic syntax memorization, while manually evaluating student code to track higher-order cognitive development is labor-intensive for teachers. Furthermore, standard conversational AI tools risk fostering passive learning if students simply use them to generate completed code rather than developing independent problem-solving skills.
  • Research Objective: To evaluate whether integrating a custom AI chatbot alongside an in-browser code compiler within a digital learning environment can cultivate and automatically measure students’ higher-order cognitive thinking based on Bloom’s Taxonomy.

2. Specific Role & Technical Design of AI

  • Dual System Architecture: The learning environment combines an LLM-based chatbot module directly with an interactive in-browser Python compiler. This allows students to receive conversational guidance while immediately executing, testing, and debugging their code within the same interface.
  • Socratic Prompting & Fine-Tuning: The chatbot is fine-tuned on a specialized pedagogical dataset to prevent it from providing direct code answers. Instead, it poses leading, Bloom’s Taxonomy-aligned questions, guides logical reasoning, explains error causes, and delivers motivational encouragement.
  • Bloom’s Taxonomy Progression: Course tasks are structured across three adapted cognitive tiers:
    1. Lower-Order Skills (Remembering & Understanding): Recalling basic syntax and explaining command functions.
    2. Mid-Level Skills (Application & Analysis): Solving standard coding problems and independently identifying logical bugs.
    3. Higher-Order Skills (Evaluation & Synthesis/Creation): Evaluating algorithmic efficiency and creating original coding solutions for project-based tasks.
  • Automated Analytics & Teacher Diagnostics: The system automatically logs all code attempts (including incorrect runs) and chatbot interactions. This gives instructors real-time diagnostic reports showing each student’s cognitive level and specific conceptual weaknesses.

3. Key Findings on the Role and Impact of AI

  • Controlled Experimental Design: Students were randomly divided into an Experimental Group (n = 48) using the AI-enhanced learning environment and a Control Group (n = 48) taught via traditional curriculum methods without AI or digital compiler support.
  • Doubling of Higher-Order Skill Attainment: On the post-course assessment, the proportion of students in the Experimental Group demonstrating higher-order cognitive skills nearly doubled from 25.0% at baseline to 45.8%, while the proportion classified in the lower-order tier was halved from 25.0% down to 12.5%. In contrast, higher-order skill attainment in the control group remained flat at 25.0%.
  • Statistically Significant Discrepancies & Massive Effect Size: Comparing post-course scores across cognitive tiers demonstrated that the AI-supported group significantly outperformed the control group [30–33]:
    • Lower-Order Skills: Experimental M = 88.5% (SD = 7.0) vs. Control M = 80.0% (SD = 8.5) (p < 0.01, t = 3.10, Cohen’s d = 0.94).
    • Mid-Level Skills: Experimental M = 75.0% (SD = 10.0) vs. Control M = 65.0% (SD = 11.5) (p < 0.0001, t = 4.50, Cohen’s d = 0.92).
    • Higher-Order Skills: Experimental M = 70.5% (SD = 9.2) vs. Control M = 50.0% (SD = 11.0) (p < 0.0001, t = 9.25, Cohen’s d = 2.02). The Cohen’s d value of 2.02 represents an exceptionally large practical effect.

4. Qualitative Nuances & Pedagogical Insights

  • Mitigating AI Dependency Through Hands-On Coding: By requiring students to execute and test their code in the built-in compiler immediately after receiving conversational hints, the system prevents passive copy-pasting and encourages active debugging.
  • Real-Time Pedagogical Adaptation: Rather than waiting for end-of-term exams or conducting time-consuming manual code reviews, teachers utilized the diagnostic analytics to identify learning gaps and adjust classroom instruction in real time.
  • Collaborative & Motivational Benefits: In addition to individual problem-solving, the system supported peer collaboration and offered continuous motivational feedback that sustained student engagement throughout the year

Full paper

ARTS

Liang, Q. (2025). Cogniti, the Socratic AI tutor, and its impact on student learning in a conservatory musicology course [Master’s thesis, University of Sydney]. Sydney Conservatorium of Music.

Abstract:

The growing prevalence of artificial intelligence (AI) in music education, which has been employed in various domains such as music performance, music composition, music education, and music recommendation, has also raised some questions about academic integrity. In this pilot study, a Socratic AI Tutor, Cogniti, was created to assist students in a first-year undergraduate degree at the Sydney Conservatorium of Music in a unit of study called “This is Music”. Cogniti provided students with critical thinking prompts without any course-related answers. The aim of this study was to explore what happens during the conversation between students and Cogniti, and to discern how the AI tutor facilitated students’ deep learning. A mixed research method combining metadiscourse analysis and thematic analysis was used to analyse conversation transcripts and Cogniti over the five-week study period. Students also provided feedback through a questionnaire. The findings suggest that Cogniti fits well with the Socratic Method in tutoring students’ learning. The results of the metadiscourse analysis show the characteristics and differences in the use of metadiscourse markers between Cogniti and the students, and the results reflect the ability to facilitate student learning in terms of language functions. Cogniti also can provide effective guidance to students that is aligned to teaching objectives and course content, and the communication process supports the development of critical thinking and promotes deep learning. Problems included a little misuse of the tool as well as mixed student engagement overall. This study highlights the potential of Cogniti to enhance music education and explores a case for the appropriate use of generative AI tutors in undergraduate music courses.

1. Context & Research Objective

  • Setting & Cohort: Conducted at the Sydney Conservatorium of Music (University of Sydney) in the compulsory first-year undergraduate musicology course “This is Music” (MCGY1030).
  • Data Corpus: Evaluated over a 5-week trial, capturing 251 conversation transcripts (>170,000 total words). A stratified random sample of 20 transcripts underwent qualitative thematic analysis, triangulated with an end-of-unit student survey (n = 7).
  • Core Research Objective: To investigate how a custom, course-embedded Socratic AI agent facilitates deeper learning, critical thinking, and assignment preparation in undergraduate musicology without supplying direct answers or completing student work.

2. Specific Role & Technical Design of AI

  • Platform & LLM Architecture: Built on the Cogniti platform utilizing Microsoft Azure-hosted GPT-4 Turbo (temperature set to 0.8) and embedded directly into Canvas LMS as an LTI tool.
  • Socratic System Messages: Programmed as an “academic double” configured to guide critical reflection, suggest research directions, and help students structure essay arguments. System messages explicitly instructed the agent not to write essays or provide direct assignment answers for students.
  • Iterative RAG Knowledge Base: Grounded in Canvas course materials, assessment rubrics, and weekly lecture transcriptions that were manually uploaded after each session to maintain real-time course alignment.
  • Dual Research Methodology: The author evaluated human-AI interaction using a mixed-methods triangulation:
    1. Quantitative Metadiscourse Analysis: Analyzed linguistic interaction markers (using Hyland’s 2005 interpersonal model via AntConc) across three corpora: full transcripts, student queries, and AI responses.
    2. Qualitative Thematic Analysis: Examined 20 sampled dialogue transcripts (using Braun & Clarke’s 6-step framework via ATLAS.ti) to identify pedagogical communication themes.

3. Key Findings on the Role and Impact of AI

A. Metadiscourse & Linguistic Function (AI vs. Student Communication)

  • Structural Rigor vs. Emotional Stance: Cogniti used significantly higher levels of interactive metadiscourse (49.97 per 1,000 words vs. students’ 41.65), heavily relying on transitions (and, or, however), code glosses (for example, such as), and hedges (might, perhaps) to present cautious, non-authoritative, and logically structured explanations. In contrast, students balanced interactive (41.65) and interactional metadiscourse (38.44 per 1,000 words), expressing greater personal emotion, subjective opinions, and self-mentions (I, me).
  • Active Engagement Prompting: Cogniti exhibited a high frequency of engagement markers (15.90 per 1,000 words), frequently using directive verbs (remember, consider) and open-ended questions (Wh-questions) to invite students to analyze concepts and build argument context.

B. Five Key Pedagogical Themes in Dialogues

  1. Curriculum Review & Contextualization: Summarized complex lecture content while bridging technical musicology with history, philosophy, and cultural aesthetics.
  2. Assignment Step-by-Step Guidance: Assisted students in connecting music theory (e.g., editorial scores and notation) directly to their personal instrumental performance practice (e.g., clarinet playing).
  3. Tailored Essay Topic Selection: Scaffolded final essay topic generation based on individual student identities (e.g., songwriters, performers) across diverse music genres (e.g., jazz rap, opera, vocal production).
  4. Critical Thinking & Self-Reflection: Posed probing questions to help students identify research gaps, articulate “so what?” arguments, and synthesize theoretical perspectives.
  5. Draft Feedback & Guardrail Boundary Testing: Offered constructive feedback on student thesis statements. In one instance, the agent proactively provided rephrased text and typographical corrections, revealing an edge-case boundary breach of its “no direct answers” guardrail.

C. Student Satisfaction & Feedback

  • High Perceived Utility: 6 out of 7 surveyed students agreed or strongly agreed that interacting with Cogniti provided a clear roadmap for completing assessment tasks and stimulated critical thinking.
  • Appreciated Features: Students praised its judgment-free environment, 24/7 Canvas availability, document summarization, and ability to expand research directions.
  • Reported Drawbacks: Students noted occasional technical glitches (unexpected site crashes/session loss), minor factual hallucinations (e.g., misattributing Vivaldi’s Four Seasons to the Romantic era), and incorrect citation formatting

Full paper

Staff-facing/Learning Design

Tibbs, A. (2025). Building capacity for AI-powered learning: A collaborative trial of conversational agents in higher education. In S. Barker, S. Kelly, R. McInnes, & S. Dinmore (Eds.), Future Focussed: Educating in an era of continuous change. Proceedings ASCILITE 2025 (pp. 610–614). ASCILITE. https://doi.org/10.65106/apubs.2025.2647

Note: Hackathon

Abstract:

Generative AI-powered conversational agents represent new opportunities for personalised learning in higher education, but institutional adoption requires careful support and professional development. This paper presents a case study of a collaborative trial involving twenty-six university staff who created and tested learning agents using the Cogniti platform over six months in 2024. Participants developed twenty agents across multiple disciplines, with nine successfully deployed to teaching practice. Survey results showed exceptional satisfaction rates, with all participants rating the platform as easy to use and 95% willing to recommend it to colleagues. Qualitative analysis identified benefits including scalable personalised feedback, enhanced student engagement, and flexible learning scenarios that would otherwise require significant staff time and resources. Participants emphasised that success depends heavily on developing prompting skills and understanding AI limitations. Critical success factors included expert support from learning designers acting as ‘critical friends’ and opportunities for interdisciplinary learning. Results suggest that well-designed collaborative trials can overcome barriers to AI adoption in higher education by providing necessary training, support, and community while ensuring pedagogically sound implementation that maintains quality learning experiences.

1. Context & Research Objective

  • Setting & Cohort: Conducted at Edith Cowan University in Australia over six months (July–December 2024). The trial involved 26 total university staff: 12 academic/professional creators across diverse disciplines (Education, Performing Arts, Medical & Health Science, Engineering, Business & Law, Arts & Humanities, and Academic Pathways) and 14 support staff (primarily learning designers).
  • Core Problem: While LLM-powered chatbots offer significant opportunities for personalized learning, a major barrier to higher education adoption is that academics often lack foundational AI literacy and prompt design skills to create pedagogically sound agents without compromising learning quality.
  • Research Objective: To evaluate the outcomes, benefits, risks, and critical support structures of a collaborative, institution-supported trial designed to empower educators to build, test, and deploy custom conversational agents in their teaching practice.

2. Specific Role & Technical Design of AI

  • Platform & Agent Deployment: Participants created learning agents on the Cogniti platform. Staff created 20 distinct learning agents, of which 9 were successfully deployed to students during Semester 2, 2024 (comprising 4 tutor agents, 3 roleplay simulations, and 2 FAQ bots). (Support staff created an additional 30 exploratory agents for testing).
  • Usage & Engagement Analytics: Deployed agents engaged 129 unique users across 455 total conversation sessions, with a median conversation length of 7.8 turns. The three agents with the highest student engagement were:
    1. A reflective writing feedback tutor.
    2. A clinical patient interview roleplay simulation.
    3. A journalism roleplay featuring a conversation with an editor.
  • Professional Development & Support Scaffolding: To build staff capability, the trial provided temporary platform access, training sessions, a prompting masterclass, a 2-hour prototyping “hackathon” workshop, a Miro reference board, and dedicated pairing with learning designers who acted as “critical friends” to review agent prompts.

3. Key Findings on the Role and Impact of AI

  • High Usability & Educator Satisfaction: Survey results (83% participant response rate) showed exceptional satisfaction: 100% of respondents agreed Cogniti was easy to use, 89% felt its features met their needs, and 95% would recommend it to colleagues (with zero negative satisfaction ratings).
  • Scalable Personalization (“Cloning the Educator”): Participants reported that learning agents enabled immediate, 24/7 formative feedback and interactive roleplay practice that would otherwise be impossible due to staff time constraints, describing the efficiency gain as “being able to clone yourself”.
  • Most Effective Support Structures: Academic participants rated the prompting masterclass (81% extremely satisfied) and one-on-one learning designer guidance (56% extremely satisfied) as the most impactful training supports.

4. Qualitative Nuances & Pedagogical Insights

  • Educator Prompting Capacity as the Main Limit: Participants emphasized that an agent’s educational value is strictly bounded by the lecturer’s understanding of prompt design and clarity regarding learning outcomes, noting that system limitations were often reflections of educator prompting skills.
  • Risks of Reduced Human Interaction: Support staff highlighted technical limitations (agents struggling with complex, open-ended, or highly contextual reasoning) and flagged the potential risk of students feeling isolated or viewing agent interactions as an inadequate substitute for genuine educator contact.
  • Cross-Disciplinary Learning: Interdisciplinary trial groups allowed academics to observe novel AI applications outside their own departmental silos, accelerating institutional learning and AI literacy

Full paper

Lindsay, J., & Jacka, L. (2026). A rose by any other name: AI augmented HyFlex learning. Journal of Applied Learning and Teaching, 9(2).

Abstract:

This paper addresses a dual challenge in higher education: making HyFlex implementation more sustainable whilst overcoming terminology-based resistance that prevents educators from recognising intelligent tools as pedagogical supports. Between October 2024 and July 2025, the University of Southern Queensland participated as the sole non-European institution among 17 providers in the Jisc Beyond Blended pilot, simultaneously running an internal HyFlex-Beyond Blended initiative across two trimesters. Drawing on a Scholarship of Teaching and Learning framework and critical reflective practice, this study examines the integration of intelligent tools across synchronous and asynchronous HyFlex modalities. Insights from practice suggest that framing tools by pedagogical function rather than technological label reduced adoption resistance and supported HyFlex principles of choice, flat learning, and accessibility. Purpose-built AI agents supported learning design, automated content creation reduced educator workload, and conversational AI enhanced asynchronous engagement. However, infrastructure limitations, a flexibility-engagement paradox, and a lack of student feedback constrain claims. Three theoretical contributions are offered: framing affects intelligent tool adoption; AI capabilities can operationalise HyFlex principles that have been theoretically sound but practically challenging; and critical reflective practice can generate valid scholarly insights from institutional pilots. Implications include pedagogical framing in change management, phased implementation, and embedding tools within existing workflows.

1. Context & Research Objective

  • Setting & Scope: Conducted at the University of Southern Queensland (UniSQ), a regional Australian university with 65% of its 21,000+ students studying online. UniSQ was the sole non-European institution among 17 higher education providers participating in the UK Jisc Beyond Blended pilot, simultaneously running an internal HyFlex–Beyond Blended (HBB) pilot across two trimesters in 2025 involving 17 educators across 8 schools and 3,916 students.
  • Core Problem: Implementing Hybrid-Flexible (HyFlex) learning creates significant educator workload (designing for synchronous in-person, synchronous online, and asynchronous modes). Simultaneously, while intelligent AI tools can alleviate this burden, educator adoption is frequently blocked by “AI anxiety” and terminology-triggered resistance.
  • Research Objective: To evaluate how framing intelligent tools by their pedagogical function rather than technological labels (“AI”) makes HyFlex implementation sustainable, reduces educator resistance, and operationalizes core HyFlex principles (Choice, Flat Learning, and Accessibility).

2. Specific Role & Technical Design of AI

  • Typology by Pedagogical Function: Rather than treating AI as a monolithic technology, the pilot classified intelligent capabilities into four functional categories:
    1. Synchronous AI Platforms: Engageli (offering automated class summaries, auto-generated polls, real-time analytics, and asynchronous ‘Playback’ rooms).
    2. Multimodal Content Generation Tools: Synthesia (avatar-based video creation), Nolej (interactive H5P elements), and Microsoft Co-Pilot.
    3. Conversational AI & Custom Agents: Built on the Cogniti platform (hosted on Azure) to create custom design agents, including the HyFlex Helper and Beyond Blended Buddy agents. (Advanced curriculum agents like FlexEd Felix were later transitioned to BoodleBox).
    4. Course Support Chatbots: Chatbots deployed directly to students to answer 24/7 routine queries regarding course materials and schedules.
  • Strategic Framing (“Critical Friends”): AI tools were explicitly positioned as “pre-work supports” and “critical friends” that enhance rather than replace human instructional design.

3. Key Findings on the Role and Impact of AI

  • Workload Redistribution & Efficiency: Automated content generation tools and custom AI agents significantly reduced educator preparation time. AI agents handled routine HyFlex design inquiries, providing “just-in-time” support between formal consultations with learning design teams.
  • Operationalizing Asynchronous Equivalency: Conversational AI provided 24/7 interactive support for asynchronous learners, bridging the gap between live tutorials and independent study to mitigate student isolation without increasing teacher hours.
  • Accelerating Professional Development: Custom Cogniti design agents allowed educators to rapidly test how their existing learning activities aligned with HyFlex principles before meeting with instructional designers, speeding up curriculum redesign cycles.

4. Qualitative Nuances & Implementation Challenges

  • The “Rose” Metaphor (De-labeling AI): The authors demonstrate that when institutions de-emphasize technological labels (“AI”) in favor of educational outcomes (e.g., framing a chatbot as a “24/7 study partner”), educator resistance and “AI anxiety” diminish.
  • Physical Infrastructure Obstacles: The study highlighted that AI software cannot overcome physical room limitations; fixed cameras, poor acoustics, and single-instructor setups in traditional lecture halls severely hindered true hybrid engagement.
  • The Flexibility–Engagement Paradox: Increasing asynchronous availability created an unexpected tension: some students questioned why they should attend live sessions when asynchronous alternatives were so rich, occasionally decreasing synchronous participation.
  • Lack of Direct Student Voice: Because the pilot used a Scholarship of Teaching and Learning (SoTL) reflective practice framework, data were derived from educator design consultations and workshop logs; formal student survey data were not collected.

Full paper

Other

Katsanos, M. (2026). The Impact of Generative AI on Creativity (Master dissertation, Open Access Te Herenga Waka-Victoria University of Wellington).

Abstract:

With generative AI use on the rise in creative domains, research into the impact of generative AI on creativity has become paramount. However, conflicting results make understanding the impact more difficult. This difficulty is also compounded by the presence of factors such as use of generative AI, attitudes towards generative AI, confidence, design fixation and perceived creativity playing a role in how generative AI impacts creativity. The aims of this thesis were to investigate the impact of generative AI on creativity by seeing how it affects creativity, alongside how the above factors correlate with creativity and generative AI. Our two experiments were chosen because of how they address gaps in the literature and have real world implications. The first experiment investigated generative AI’s impact on brainstorming by examining the categories of originality, flexibility, fluency and elaboration, alongside investigating the correlations between use of generative AI, attitudes towards generative AI, confidence, design fixation and perceived creativity with creativity and generative AI use. Our results revealed that generative AI use significantly improved performance in all four categories when compared to the non-AI group. Perceived creativity was also correlated with all creativity categories. Our second experiment expanded on this by examining generative AI’s impact on creativity when scored as originality and semantic distance, alongside heart rate and heart rate variability via the Divergent Associations Task. We also continued to examine how generative AI use, attitudes towards generative AI, confidence, design fixation and perceived creativity correlated with creativity and generative AI use. We found a significant difference between all groups for originality. There was no significant difference for semantic distance, heart rate, and heart rate variability. Generative AI use and attitudes towards generative AI also correlated with semantic distance. These results suggest that overall, generative AI does have an impact on creativity, but this impact is changed depending on the type of examination used. Underlying factor structures and correlations also play a role in how generative AI influences creativity. Due to there being 4 novel elements in this study, further research is required.

1. Context & Research Objective

  • Setting & Cohort: Completed at Te Herenga Waka – Victoria University of Wellington for a Master of Science degree. The research evaluated undergraduate psychology students (PSYC201) and community participants across two distinct experimental studies.
  • Core Research Objective: To investigate how Generative AI impacts human creativity across two different creative task paradigms (a complex brainstorming task and an atomic word association task) while examining mediating factors like user attitudes, usage frequency, confidence, design fixation, perceived creativity, and physiological arousal (heart rate and heart rate variability).

2. Specific Role & Technical Design of AI

  • Experiment 1 (Cogniti.ai Socratic Brainstorming Agent):
    • Participants (n = 120 analyzed) completed a 10-minute brainstorming exercise on “Psychedelics and Brain Function”.
    • The experimental group used a custom AI agent built on Cogniti.ai powered by GPT-4.
    • System instructions configured the agent to provide 3–5 narrowed research topic directions connecting neurobiology and psychology, maintain academic tone, and explicitly prohibit writing essays, providing citations, revealing experimental hypotheses, or detailing illegal drug synthesis/dosing. The control group used standard web searches (e.g., PubMed, Google Scholar).
  • Experiment 2 (Divergent Associations Task & AI-Alone Condition):
    • Participants (n = 50) completed the Divergent Associations Task (DAT) to generate 10 dissimilar nouns within 4 minutes.
    • Evaluated three conditions: Human-Alone (control), AI-Augmented Human (using ChatGPT), and an AI-Alone condition where ChatGPT (v5.2 / GPT-4) was prompted 50 individual times in fresh sessions without conversational memory.
  • Physiological Monitoring: Sympathetic and parasympathetic nervous system arousal was continuously recorded via 3-lead ECG using an ADInstruments PowerLab system, measuring average Heart Rate (BPM) and Heart Rate Variability via RMSSD.

3. Key Findings on the Role and Impact of AI

A. Experiment 1: AI Significantly Enhances Complex Brainstorming

  • Outperformance Across All Metrics: Multivariate analysis (MANOVA) revealed that the AI-augmented group significantly outperformed the web-search control group across all four evaluation categories (p < .001):
    • Originality (Rareness): AI M = 3.26 vs. Non-AI M = 1.14 (F = 47.48).
    • Flexibility (Category Diversity): AI M = 7.15 vs. Non-AI M = 4.36 (F = 47.30).
    • Fluency (Response Volume): AI M = 5.36 vs. Non-AI M = 4.12 (F = 18.42).
    • Elaboration (Word Detail): AI M = 35.29 vs. Non-AI M = 26.02 (F = 13.98).
  • Single Underlying Creativity Factor: Exploratory Factor Analysis (EFA) demonstrated that all four brainstorming metrics loaded onto a single underlying factor explaining 67.05% of total variance.

B. Experiment 2: AI Constrains Atomic Divergent Thinking (DAT)

  • Reversal of Originality Gains: In the single-word association task, Welch’s ANOVA revealed a significant condition effect (F = 247.81, p < .001). Post-hoc Games-Howell tests showed that Non-AI Humans achieved the highest Originality (M = 11.92), outperforming AI-Augmented Humans (M = 10.96), while AI-Alone performed the worst (M = 6.96).
  • Algorithmic Repetitiveness: In the AI-alone condition, ChatGPT repeatedly generated common, statistically probable words across separate sessions (e.g., the word “stone” appeared in 27 out of 50 independent sessions).
  • No Difference in Semantic Distance or Physiology: Semantic distance (calculated objectively via WordNet’s Jiang-Conrath method) showed no statistically significant differences across groups (p = .266). Furthermore, AI use caused no significant physiological stress shifts in Heart Rate (p = .789) or Heart Rate Variability (p = .091) compared to human-alone task execution.

C. External Factors & Correlations

  • Attitudes & Semantic Distance: Frequent usage of Generative AI (r = .29, p < .05) and positive attitudes toward AI (r = .32, p < .05) correlated positively with semantic distance scores during the DAT, suggesting that positive orientation encourages broader exploratory word selection.
  • Perceived vs. Actual Creativity: In Experiment 1, perceived elaboration (r = .28 to .35) and perceived flexibility (r = .19 to .34) positively correlated with objective experimenter-coded creativity scores.

4. Qualitative Nuances & Theoretical Implications

  • Task-Dependent Paradigm Split: Generative AI acts as a powerful creative co-pilot during complex, elaborative brainstorming by providing structural range and contextual depth. However, for simple divergent thinking tasks requiring highly unique single-word associations, AI hurts human performance because LLMs are statistically optimized to predict conventional, highly probable next words.
  • No Physiological Frustration Penalty: Unlike earlier programming or gaming studies where AI tools increased user stress, using conversational AI for brief creative tasks did not alter heart rate or parasympathetic tone.

Full paper

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